Clive-Lakepointe Center

Massage Therapist

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Roles and Responsibilities

  • Provide excellent Guest service
  • Consistently implement rules, guidelines, policies, and procedures with Guests
  • Suggest treatment based on observations:
  • Confidently, knowledgeably educate Guests about services, products and programs
  • Recommend and perform protocols and Elevations with consistency and compliance with brand standards:
    • Aromatherapy
    • Revitalizing Face Massage
    • Reviving Foot Scrub
    • Hot Stone Therapy
    • Active Therapy
  • Promote therapeutic benefits of regular massage therapy — Lifestyle Programs
  • Link therapeutic products to your service to enhance the Guest’s experience at home
  • Participate in Off-Site Events
  • Stay updated on retail products and promotions available in the Retreat
  • Create and maintain positive relationships with Team Members
  • Recognize and support Team goals
  • Attain these goals:
    • Lifestyle Program conversion percentage at 25%
    • Elevations at 40% to total massages
    • Memberships at 25% to total massages
  • Requested Therapist at 60% to total massages (after the first 6 months of employment)
  • Achieve retail goals: 5% of total commission
  • Exhibit positive leadership skills
  • Be prompt and prepared to work (lead by example)
  • Create a Team environment
  • Be open and willing to work a variety of shifts and hours
  • Required to work:
    • At least two nights per week (our busiest hours)
    • Either Saturday or Sunday of every week (our busiest days)


  • Comply with local and state licensing laws and regulations
  • Carry personal liability insurance
  • Hold current state license to practice massage therapy
  • Be Guest Service-oriented and communicate effectively with Guests
  • Capable of performing/learning deep tissue, Swedish and maternity massage modalities
  • Capable of performing/learning the Elevations:
    • Aromatherapy
    • Revitalizing Face Massage
    • Reviving Foot Scrub
    • Hot Stone Therapy
    • Active Therapy
  • Be a team player
  • Believe in regular massage therapy as part of a healthy lifestyle
  • Pass background check
Clive-Lakepointe Center
13435 University Avenue #600
Clive, IA 50325
Get Directions (515) 226-4010
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