Massage Therapist

Roles and Responsibilities

• Provide excellent Guest service
• Consistently implement rules, guidelines, policies, and procedures with Guests
• Suggest treatment based on observations:
• Confidently, knowledgeably educate Guests about services, products and programs
• Recommend and perform protocols and Elevations with consistency and compliance with brand standards:
  • Aromatherapy
  • Revitalizing Face Massage
  • Reviving Foot Scrub
  • Hot Stone Therapy
  • Active Therapy
• Promote therapeutic benefits of regular massage therapy — Lifestyle Programs
• Link therapeutic products to your service to enhance the Guest’s experience at home
• Participate in Off-Site Events
• Stay updated on retail products and promotions available in the Retreat
• Create and maintain positive relationships with Team Members
• Recognize and support Team goals
• Attain these goals:
  • Lifestyle Program conversion percentage at 25%
  • Elevations at 40% to total massages
  • Memberships at 25% to total massages
• Requested Therapist at 60% to total massages (after the first 6 months of employment)
• Achieve retail goals: 5% of total commission
• Exhibit positive leadership skills
• Be prompt and prepared to work (lead by example)
• Create a Team environment
• Be open and willing to work a variety of shifts and hours
• Required to work:
  • At least two nights per week (our busiest hours)
  • Either Saturday or Sunday of every week (our busiest days)

Qualifications

• Comply with local and state licensing laws and regulations
• Carry personal liability insurance
• Hold current state license to practice massage therapy
• Be Guest Service-oriented and communicate effectively with Guests
• Capable of performing/learning deep tissue, Swedish and maternity massage modalities
• Capable of performing/learning the Elevations:
  • Aromatherapy
  • Revitalizing Face Massage
  • Reviving Foot Scrub
  • Hot Stone Therapy
  • Active Therapy
• Be a team player
• Believe in regular massage therapy as part of a healthy lifestyle
• Pass background check